Permanent / Full-time position 

THE ROLE AND YOUR IMPACT AT TIER

• Lead our operations and ensure that all vehicles are safe, fully charged and are at the right place & at the right time for our customers;
• Own the operations KPIs in your area (Utrecht & Eindhoven); plan and prioritize the operations team’s work based insights from data analysis;
• Manage the team of Operations Managers, Operations Partners, Mechanics, and Rangers;
• Act as first point of contact for city officials and authorities on operational matters;
• Support management with regular business reviews and provide input to planning;
• Identify improvement opportunities with cross-functional stakeholders; project manage implementation of selected initiatives.

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

• 3-5 years experience in a similar role;
• Prior experience in the mobility, transport, or logistics industry (e.g. Uber, Lime, Deliveroo) is preferred;
• Analytical & data-driven; knowledge of data tools & visualisers (e.g. Excel, Looker and Kepler) is a plus;
• Ability to give directions and supervise Operations Managers, Operations Partners, Mechanics and Rangers;
• Organized and structured mentality; comfortable working in a fast-paced environment;
• Excellent communication skills in English and Dutch.

THIS MAY INSPIRE YOU

• Join us at the forefront of one of the most exciting and rapidly moving industries 
• We’re agile, we’re growing and so will you! At TIER, there’s space for exponential professional development and room to make a huge impact on the business going forward. We support your growth with an annual development budget
• Being part of the team means you’re part of its success. Our VSP program gives you an opportunity to have a share in the company – nothing like invested interest!
• Profit from competitive compensation combined with perks like memberships with Nilo Health 
• Surf your city with free rides on our e-scooters and e-bikes
• Diversity and inclusivity is super important to us, so enjoy initiatives & programs such as #WomenofTIER & #Queer@TIER
• Expect company onboarding and team events with international colleagues from all over the world
• Benefit from flexible hours and our remote work options
• Be part of one of the fastest growing and most funded startups in Europe with a world-class team of serial entrepreneurs (Co-founder of Rebuy, Takeaway, and Coup) and high-performers (Ex BCG, Uber, JPMorgan, Delivery Hero, and more)

*Depending on the role and location your benefits may differ.